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mmj1's avatar
mmj1
Contributing User
2 years ago

Payslip account names

I have assigned a different name to be shown for these accounts in payslips but the name does not show the way it should. please see the attached. 

 

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi mmj1,

     

    Thanks for reaching out. 

     

    Could you open the browser-version of the software and try to make the change to the Pay Item there? I have seen a few cases like this that ended up being resolved by changing it in the browser.

     

    Do let me know how you go and if you need further assistance.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • mmj1's avatar
      mmj1
      Contributing User
      2 years ago

      Hi Sam 

      I acually always use the web platform instead of the software as I find it easier to use. The probelem unfortunately persists there.

       

      Regards

    • mmj1's avatar
      mmj1
      Contributing User
      2 years ago

      Hi Myob

       

      No one has contacted me yet to resolve this issue. It still persists.