Forum Discussion

Louise678's avatar
Louise678
Experienced Cover User
7 months ago

Payslip email being bounced/not delivered

I have been using the same email address for 10 years with MYOB . For some reason my Payslip email is being bounced...as of 2 weeks ago. I am both an administrator and employee.  Can anyone help me f...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
7 months ago

Hi Louise678,

 

That does sound a bit odd, especially after using the same email for 10 years! There's actually another post that might help you sort this out. It covers a few common reasons why payslips bounce and what you can try to fix it: Payslip is undeliverable | MYOB Community.

 

If things are still playing up after that, it's best to have our team take a proper look. Just jump onto our live chat support via MOCA, our virtual assistant, and they'll help double check everything for you.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.