Payslips - employee name
Payslips - employee name We have three employees - every time a pay run is run I have to go into the individual employee details to ensure the correct name is shown on the payslip for the wages and ...
Forum Discussion
I still don't understand. What do you mean by creating different pay items for different employees? What pay items?
Hi trish2,
To clarify, you'd need to check the pay item setup to ensure there are no incorrect names or labels associated with the pay items. I recommend visiting these help articles for detailed information:
Setting up pay items / payroll categories
Assigning pay items to employees
Setting up pay items / payroll categories
Regards,
EarlAt long last I have discovered the problem of 'name on payslip'. I thought that where it says 'name on payslip' it meant the name of the employee. But what it means is the category (ie. base salary, superannuation guarantee, annual leave, etc.).
But now I have another problem: on attempting to click on MYOB sign in it comes up with
Oh-oh! the numbers don't add up. I had this problem ages ago which got resolved but cannot remember how.
Hi trish2,
When this error occurs, we recommend to log out and clear your browser cache. Think of it like cleaning out your digital dust bunnies. Just log out, clear your browser cache (it's usually in your settings), and then log back in. If clearing the cache doesn't work, sometimes using a different browser like Chrome, Firefox, or Safari can help.
If the issue remains the same, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards
Earl
