Hi there,
An employee has questioned why their year to date earnings / summary is no longer show on the payslips after the payroll upgrade?
They have mulitple income sources so need to know what they have earnt year to date on a weekly basis and this used to be displayed on their payslips in the summary at the bottom?
Thanks
Hi BeckyOrmsby,
Thank you for your post and welcome to the Community Forum.
We appreciate you expressing your concern to us. I understand that the YTD earnings are not showing on the pay slip. This is because in the updated system, this feature is not available compared to the last payroll system. There are no tables that show YTD figures in the pay slip, and there is also no option to adjust on the new system to include the YTD Values. You can check the Reporting >> Reports >> Payroll Activity Report to check on the values, or you can also try to check on the Payroll Summary Report. We are sorry for the inconvenience.
If you still need assistance or if you have other questions or concerns, please contact us again. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
Hi Celia,
Can you please advise if this will ever be back on the payslips? and if not, please advise why this is no longer an option? Having to run a report each week is incredibly time consuming.
There are so many negative changes to the new "upgrade" that have just made more work for anyone who has to use the payroll system!
Hi BeckyOrmsby,
Thank you for getting back to us. We understand your frustration, and this is not an experience we want to provide our customers with. We humbly ask for your understanding. We strive hard to provide a seamless experience for our clients. We raise this concern with our product development team for Product Enhancement to encourage developers to bring back all the features from the old system. However, we cannot provide you with the exact time frame when this will be available again in the system. We also encourage you to please take a moment to post on the MYOB Business Idea Exchange, to vote on ideas and discuss them with the MYOB product development team. Sorry for the inconvenience.
Meanwhile, if you still have other questions or concerns, please contact us again or create a new post. We are more than happy to assist you.
Kind Regards,
Cel
Hi BeckyOrmsby,
We hope this message finds you well. If you still need further assistance or if you have other questions or concerns, please do not hesitate to contact us again or create a new post. Rest assured that one of our Community Forum moderators will be happy to assist you.
Kind Regards,
Cel
