Forum Discussion

Member

1 day ago

Solved

PaySuper - unable to process

Have made previous super payments however this week getting this error message and unable to process.

Doreen_P
1 day ago
Hi sweeneyk,

Thanks for the screenshot. A good place to start is this Community Forum post, which steps through the checks for that Pay Super error: PaySuper error message - Your login to Pay Super may have timed out. If you work through those steps and it’s still not behaving, it’d be best to reach out to our support team via the Contact Us page so they can take a closer look at what’s going on.

Cheers,

Doreen

2 Replies

sweeneyk
Member
21 hours ago
Thanks Doreen will follow the above which hopefully fixes this, but if not will come back to you.

Many thanks

Karina
Doreen_P
MYOB Moderator
1 day ago
Hi sweeneyk,

Thanks for the screenshot. A good place to start is this Community Forum post, which steps through the checks for that Pay Super error: PaySuper error message - Your login to Pay Super may have timed out. If you work through those steps and it’s still not behaving, it’d be best to reach out to our support team via the Contact Us page so they can take a closer look at what’s going on.

Cheers,

Doreen

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