Forum Discussion

Elisem's avatar
Elisem
Experienced Cover User
2 months ago

Paysuper

I am setting up pay super.  I have a smsf with a name longer than the 75 characters allowed - its actually over 100 characters.  When I enter the abn the correct name appears but its not possible for me to edit the name.   

 

How do I get around this.  I have managed to set up other smsf with shorter names

appreciate any help

 

Elise

3 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 months ago

    Hi Elisem,

     

    In Pay Super, once you pop in the ABN the SMSF name auto-fills and becomes read-only. You won’t be able to edit it, and there’s a 75‑character cap by design. Payments rely on the ABN, ESA, and bank details, not the full name. Quick fix: use a shortened display name (drop “Superannuation Fund”, “Pty Ltd”, “ATF”, etc.) so it fits, or leave the official name truncated using both are fine. You can check this article about set up superannuation funds for more details.

     

    Cheers,

    Shella

  • Elisem's avatar
    Elisem
    Experienced Cover User
    2 months ago

    Hi Shella, thanks for your reply.  I have done this.  I entered a shorter name into the Name * without the abn and entered all the details.  However, when I put in the abn it automatically puts in the longer name which I can't edit into the Fund name.  I tried not putting in the abn but it would not accept that.

    Please advise

    Elise

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi Elisem

     

    Totally get it, when everything auto‑fills, it can be confusing. Best order is: pop in the ABN first (that’ll auto‑fill the official fund name and lock it), then tweak the “Name” field, that’s the only bit you can customise. The Name you enter becomes your label/identifier for that super fund in MYOB.

     

    If you’re still having trouble with the Name or it won’t let you edit it at all, it’s best to reach out to our support team by raising a ticket via My Account, or by jumping on live chat through MOCA (our virtual assistant).

     

     

    Regards,

    Genreve