Payroll
My payruns was setup for one bank, but the money was paid out of another bank. How can I fix this ?
Forum Discussion
No affect on BAS or ATO STP. You are just redoing the payment from one bank to the other
cheers
lisa
Wish I could call you, so we don't have still going back and forth.
OKAY, for me to delete and redo the payruns.......it will go through to STP and duplicate what has already been sent through to them ?
No no no
don't delete the pays just the EPcxxx payment and redo
if you don't understand I will send you a screenshot
lisa
EPcxxx Payment ? sorry I don't understand
If you can send me an Screenshot would be great plz
sending some instructions soon
Lisa
Thank you
Have attached instructions for deleting the electronic payment.
If you haven't used electronic payments can you take screenshots ( i have to put them in a word doc) and send to me please
Lisa
Okay, thank you very much
I'll have a look and let you know how I get on.
Thank you again, I'll sign off then and talk tomorrow. My head is aching.
Hello Lisa
Not going to work, because I have Electronic payment in the Payment Method....... It wasn't done through MYOB.
I did the actual payments myself through the BOQ Bank Netbank.
See attached
It will work as it is stills an electronic payment
can you show me the bottom of the screen. This shows the payment
this is what you need to delete as per my screenshots
lusa
I have a couple of thoughts
If you go into prepare electronic payments do your payroll transactions come up?
What it looks like you have done is set up your linked account to electronic payments to the CBA account instead of the electronic clearing account
So if the transactions are there you may be able to create the transaction in your BOQ account.
I have tried to send you a private message but it isn't working.
Send me one if you like and I will send you my phone number
Lisa
if you hover over my icon it will allow you to send a private message from there
Lisa
