Single Touch Payroll reporting issue
We try to finalise the EOFY finalisation for financial year 2023/24 but find out that the gross amounts is missing in YTD verification report. We check all the payroll register report and payroll act...
Forum Discussion
Hi there SimonYu,
Since your Payroll Register and Payroll Activity reports are correct, the next steps are straightforward:
- Ensure all pay items, including the problematic superannuation category, are assigned the correct ATO reporting categories. This is crucial for accurate reporting.
- After assigning the correct categories, send an update event to align the data with the ATO.
- Verify the payroll reports to ensure the discrepancies are resolved. You can also check this link for more information.
If you can't assign an ATO reporting category to the superannuation, this requires further assistance from our support team. You can reach them via live chat on MOCA or by submitting a case through My Account.
Best regards,
Doreen
