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Hi, Kristy_Golf

Thanks for your post.

We're sorry to hear that you are still experiencing an error when processing pay runs. Kindly try to process pay runs in bulk again and let us know if the same error message appears.

We are looking forward to your response.

Best regards,

Doreen

Hi Doreen - same error today so i will need to split in 2 in order to make the payroll record

still happening - 

Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 51fc20eb-1d35-4711-a772-a5904144a473.

Hi, Kristy_Golf

Thanks for your response.

Are you still receiving an error message even after splitting or processing the payroll by batch? If not, we recommend processing the payroll by batch in the meantime while our dedicated team is still resolving the issue. We truly appreciate your patience regarding this.

Best regards,

Doreen

Hi, Kristy_Golf 

We will now be closing this as we were not able to receive any updates. Please feel free to create a post again if you need assistance. We are delighted to assist you!

Best regards,

Doreen

This Error is STILL OCCURING - very annoying!

Hi, Kristy_Golf

Sorry for the late response.

Are you still having issues? If yes, kindly process the pay runs by batch. We truly appreciate your patience and understanding regarding this issue.

If you encounter any future concerns, please let us know, or you can create a new post again.

Best regards,

Doreen

yes - i am still needing to split the pay run in 2 for it to process

Hi, Kristy_Golf

While our dedicated team is still identifying this issue, kindly record the pay run by batch to complete the process. We truly appreciate your patience and understanding regarding this.

Best regards,

Doreen