STP Branch issues

Hi gmitchell, 

Just a heads up, you’ll need to save a PDF copy of the register report before you work through this process.

Here’s what you’ll need to do:

• Set the branch number to one of your previous (incorrect) branch numbers under company information.
• Go through each of your employees card file.
• Then Payroll details.
• Finally to the Pay History.
• Make sure the "Show Pay History for" is set to Year-To-Date.
• Zero out all the amounts on each pay item then save.
• Send an update event
• Finalise.
• Repeat the process for the other two previous branch numbers to clear out all three.

Once that’s done, switch over to the correct ABN branch. Re-enter the pay history figures and send an update event. That last step will pull all the pay values into the new ABN branch and get everything updated. 

Regards,
Genreve

BalAdvBooks​ 

Hi, i think the order of the above process may need to be changed.

after you have finalised the branch 6 

change to branch 3 ,

then zero out all YTD,

then send update.

 so this will be sending update to STP for zero values of branch 3, not branch 6. after you have sent the update , then enter the new YTD values for branch 3 , then send another update, then finalise.

I will be doing mine  either tonight or tomorrow if you want to wait and see my outcome. 

DT66​ no need for apologies!

I do wonder though, seeings deadline was Monday, if you have had any success?

After spending many, many hours following MYOB's instructions & awaiting info to filter through into individual MyGov accounts, only to realize their support notes were not working. I lodged a case with MYOB support to be advised that in actual fact a new file file (subscription) needs to be created to enable STP finalisation!

I am currently still in the process of getting my figures for the first branch back to what they need to be, importing 45 employees into the new file, manually inputting TFN's, it has been a nightmare of a task.

I hope by this time next week, I can say that I have found a solution!? 

so sorry, ive been swamped and this was a file i really needed to spend time on, i havent attempted yet. but i am doing now. I did have that thought that is was the only way to fix by starting a new subscription, but there is no way i was going to do that.  I did originally create new cards for the employees with a letter B on the old ones so i could identify each branch. i processed wages for a few employees under r the new "names" but this did not feed through correctly to the new branch because I hadnt edited the YTD figures back to zero in their cards before i started. so that was my first mistake.  

i am writing down the procedure i am going to follow, so i will update you . sorry for the delay in getting back to you 

Hi Member: Genreve_S | MYOB Community

i have had the exact same issue. i have been on the phone for hours this morning with the ATO discussing this but i needed clarification on how to get the correct figures in myob sent to ATO. 

these are the instructions from ATO:

i need branch 2 that needs YTD up to 1/11/24  , then branch 6 that needs figures from 2/11/24 to 30/6/24.

will i follow your example above by manually adjusting the YTD figures in the employee card to zero, then send update . (do i need to finalise with zero balances? )

then manually enter YTD for the period  1/7/24 to 1/11/24.  , send update & finalise. 

then manually enter YTD back to zero

change to branch 6 , manually enter YTD for the period 2/11/24 to 30/6/25, send update & finalise?

t

he ATO have instructed me that they need a YTD for branch 2 & a YTD for branch 6, which then in theory those two added together will be my wages total for the year. 

if this is not the process, can you please maybe contact me directly? 

Can you contact me at mailto:gmitchell@omegastrategy.com.au

At this stage the ATO has not even gotten back to me and they are so hard to contact.  Usually they just hang up as they are "experiencing extremely high demand"

can you contact me on mailto:gmitchell@omegastrategy.com.au

Hi DT66, 

This sounds a bit different from the previous scenario, but the process would still be similar.

First off, for branch 2, add all the pay history values for every month up to 1/11/24 and clear out anything after that date. Once that’s done, send through an update event and finalize it before switching the branch number.

For branch 6, it’s the opposite, add up all the pay history values starting from 2/11/24 onwards and wipe out everything before that. Don’t forget to send an update event and finalize that as well.

Regards,
Genreve

perfect, thanks, i just needed to confirm that is what had to happen. thanks again

Hi Genreve_S​ 

I have the same issue as DT66​. 

I have successfully finalised EOFY for the first portion of the year using Branch 6. 

I have zeroed out employees pay history, changed the branch number to Branch 3, re-entered wages for the later period of the year BUT cannot finalise the STP as it shows its already finalised for Branch 6. 

Am I missing something?