Forum Discussion

Experienced Cover User

9 months ago

STP Error Message CMN.ATO.PAYEVNTEMP.000213

Hi I am repeatedly receiving the above error message when submitting payroll. It relates to an employee who is a working holiday maker. The employee card tax table is set at 'working holiday maker ...

Doreen_P

MYOB Moderator

9 months ago

Hi ChalkHill,

If your most recent pay run has been accepted with no errors, then you're all sorted. You can safely disregard the earlier pay runs that show up as "Accepted with errors." Those older reports won't update their status, even though you've now ticked all the right boxes— like selecting the income type. So long as everything's looking good in your latest submission, you're in the clear.

Cheers,

Doreen

ChalkHill
Experienced Cover User
9 months ago
Hi Doreen

Thanks for the prompt response. Unfortunately I processed a pay run this morning and the problem persists! I receive the following error message:
Any assistance to solve this would be greatly appreciated!

Thank you
- Earl_HD
  MYOB Moderator
  9 months ago
  Hi ChalkHill,
  
  Thank you for providing the screenshot. If the issue continues, it may require further assistance on the backend. I recommend reaching out to our team for further investigation. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
  
  Regards,
  Earl