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ChalkHill's avatar
ChalkHill
Experienced Cover User
9 months ago

STP Error Message CMN.ATO.PAYEVNTEMP.000213

Hi  I am repeatedly receiving the above error message when submitting payroll. It relates to an employee who is a working holiday maker. The employee card tax table is set at 'working holiday maker ...
ChalkHill's avatar
ChalkHill
Experienced Cover User
9 months ago

Hi Doreen

 

Thanks for the prompt response. Unfortunately I processed a pay run this morning and the problem persists! I receive the following error message:

Any assistance to solve this would be greatly appreciated!

 

Thank you

Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi ChalkHill,

Thank you for providing the screenshot. If the issue continues, it may require further assistance on the backend. I recommend reaching out to our team for further investigation. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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