STP reporting error
We have to process 71 employee's payrun today, and when I entered the timesheet and everything, I click record with validated STP details, I got this message: something went wrong. Please try again o...
Forum Discussion
Hello ELVISAC ,
Experiencing errors while processing payroll in MYOB, especially when it comes to Single Touch Payroll (STP) reporting, can be frustrating and time-consuming.
Sometimes, simply refreshing the browser can resolve temporary glitches. Cached data can sometimes cause issues with web applications. Ensure you are using the latest version of MYOB. Verify that all employee details and payroll information are correctly entered and validated. Although it is time-consuming, processing smaller batches of payroll as you did might temporarily resolve the issue.
Ensure you have a stable internet connection. Sometimes, the issue may be specific to the browser you are using. Browser extensions or add-ons can sometimes interfere with web applications.
Best Reagrds,
MaximTimeClock
