STP reporting error
We have to process 71 employee's payrun today, and when I entered the timesheet and everything, I click record with validated STP details, I got this message: something went wrong. Please try again o...
Forum Discussion
Hi ELVISAC,
Thank you for your post, and welcome to the community forum!
We apologized for the inconvenience if you are getting the "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us" error when trying to record a payrun with validated STP details.
May I know if you have already tried to use a different browser and a private window? If not, please try logging in with a different browser or a private window. You may also try clearing your cache and cookies in the web browser.
Feel free to write a post if you still need further assistance.
Cheers,
Jem
