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AKAKDP's avatar
AKAKDP
3 months ago

Super Payable - Ledger - Not Reconciling

Good day,   I’m using the Pay Super option through MYOB to process superannuation payments. While the payments go through correctly for each relevant quarter, I’m noticing an issue with the individ...
AKAKDP's avatar
AKAKDP
3 months ago

Hi Earl,

 

Thanks for the above. But in the attached doc it essentially a double count. The super from the payruns are being recorded in the credit and the super payment clear the payments. Does this make sense?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hey AKAKDP,

     

    If you're experiencing a double count of superannuation in your pay runs, it sounds like the super from the pay runs is being recorded as a credit, and then the super payment is clearing those payments. To address this, you can reach out to our support team directly via our virtual assistant MOCA or submit a support case via My Account.

     

    Best regards,

    Doreen

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