Super payment authorisation
HI, Super payments - Have done the first 2 payments. They are still sitting there. After digging deeper I found the little button to choose 1 or 2 authorisations. It was default set on 2. ...
Forum Discussion
Hi Bryan_M,
Good catch finding the 2-authoriser setting. For the first 2 payments that are still waiting on the SMS code, a couple of cozy checks are worth trying first:
- Make sure the time and date settings on the phone are set to automatic.
- Double-check that the mobile number is entered in the correct format, including the country code.
- If the number is currently saved starting with 0 and it’s still not working, try changing it to +61 instead.
If the SMS code still isn’t coming through after that, it’d be best to reach out to our support team via the Contact Us page so they can take a closer look and help get those payments authorised.
Cheers,
Doreen
