Forum Discussion
Hi Louise678 - thanks for your question.
Take a look at this help topic that steps you through the required process: Returned super contributions
I hope this helps!
Adrian
- Louise6782 hours agoExperienced Cover User
Thanks Adrian for the reply. I have done all the steps on the Returned Super Contributions help sheet.I have reset her details to the new super account. I have categorised the returned amount to the super payable account/I have processed a negative and a positive payrun as directed. I am just stuck now on the final thing of reprocessing the returned payment into her new account. I have tried to create a super payment just for her but can't get that to work. We pay super monthly so the returned amount of 79.20 was for her June payments . Payment was returned on July 12th. Will this amount be added to her July payments when I make them through pay super or do I need to make this payment separately? Does my question make sense??