Super salary sacrifice appearing twice in Super Payment
When preparing my Super Payment for Jan-Mar all Sal Sac items have duplicated. When reconciling the Super Payment to the Payroll Activity Report it is out by the value of these duplicates??
Forum Discussion
Hi Tjones6160,
Good pick up. This is how the Super payment screen works when there’s SG and salary sacrifice in the same pay. One of those salary sacrifice lines is just a display-only line, you can’t tick it, and it doesn’t affect the total, so it won’t cause a double payment.
As long as the Super payment total matches your Payroll Activity or Superannuation report for the period, you are fine to submit the batch.
If the values still do not look right or you are still running into issues, it is best to reach out to our support team so they can take a deeper look. You can either lodge a support request in My Account or connect with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
