Hi Margie27,
You’re right that pay items are controlled through the Exemptions section, and the new “Do not include in Superannuation Guarantee and Qualifying Earnings calculations” checkbox is designed to follow that same logic. In a normal setup, ticking it should fully exclude the item from SG.
So if the checkbox is ticked but SG is still calculating, something behind the scenes isn’t lining up with the super category or its exemption rules. At this point, you can reach out to our team so they can check what seems to be going on with your setup. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
