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Somanny's avatar
Somanny
Contributing User
7 months ago
Solved

Superannuation Error

Hello,   Apologies if there was a solution to this question already. I tried to search and see if I could find the answer to my question but I just got more and more confused.   Can you please ad...
  • Doreen_P's avatar
    Doreen_P
    7 months ago

    Hi, Somanny

     

    Thanks for your post.

     

    If you reverse a pay run, a negative super amount will be generated. To process the super payment, you will only need to select that transaction with a positive figure and leave the negative one. This will not cause any issues or errors in your reporting as long as you are able to reverse and reprocess that transaction.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
7 months ago

Hi, Somanny

 

Thanks for your post.

 

If you reverse a pay run, a negative super amount will be generated. To process the super payment, you will only need to select that transaction with a positive figure and leave the negative one. This will not cause any issues or errors in your reporting as long as you are able to reverse and reprocess that transaction.

 

Please let us know if you require any further assistance with this.

 

Best regards,

Doreen