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allrailkw's avatar
allrailkw
Experienced Cover User
10 months ago

Superannuation stuck on processing

I had processed a Superannuation payment and it is just stock on processing.  

2 Replies

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  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi allrailkw,

     

    Thank you for your post. 

     

    We really appreciate your patience with this. It usually takes around five business days for superannuation payments to be authorized, processed, and received by super funds. However, delays can occur (such as payments being rejected due to data errors), so we recommend allowing up to 10 business days for your payment to process. Do let us know if your payment hasn't been completed after 10 business days and we'll be happy to assist you further. 

     

    To know more about the on how the super payment being processed after payment, this help article make superannuation payments will give you the full details. 

     

    If you need further help, don't hesitate to start a new post and we'll be happy to assist. 

     

     

    Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 

     

     

    Cheers, 

    Shella

    • allrailkw's avatar
      allrailkw
      Experienced Cover User

      Not sure as it has gone through the bank but still states processing in MYOB