Superannuation
If I have paid an employee super twice and doubled up, can I enter zero super in next pay run? The super has been accepted and paid.
Forum Discussion
Yes. I've accidentally processed the same pay run twice, resulting in a doubled superannuation.
Because I reversed the extra pay run which has cancelled out the extra leave etc and super. I can see the automatic entry now created in "Create super payment" screen, which is the entry with the negative super figure. I have tried to record it but it will not go through as the prompt I'm now getting is "You can't pay a negative super amount for an employee". How can your rectify this reversal now? Instead of requesting a refund from the super fund couldn't I just select this negative super entry with the next pay run? So it cancels out the next super payment as we have paid the extra super. This would mean I wouldn't need to ask for a refund from the super fund...
Hi Businesspro,
Thanks for the response.
At present, the functionality to remove negative amounts in the Manage Payments window is not available. This is outlined in the article 'Reversing Superannuation Payments'.
To help prioritize the enhancement of this feature, I recommend casting your vote for this suggestion on the Ideas Exchange board. Your input can help shape future updates to our system.
Please feel free to reach out if you need any further assistance.
Thanks,
Genreve
