Hi Genreve,
Yes I know the pay run puts the super into 2-1355 Superannuation Payable, and then the "SuperChoice P/L" line payment clears it, as is happening in my other data files, however not in this particular data file.
At the time of running the payroll I did record the super payment using Pay superannuation this debited account 2-1355 Superannuation Payable. Alas the bank transaction has not and will not match the transaction. When trying to "Match to existing record" there is no list of transactions to match, ie. "No results." How is this rectified please?
Regards
I feel your pain OnBalance-I have a case with MYOB at the moment: EXACTLY the same problem: I was instructed to reverse the super payment and reprocess...now the reversal does not appear when attempting to match to the credit received from SuperChoice...we are now left with Super liability accounts not balancing by that amount. I even tried desktop version-to no avail. Needs sorting, and fast! How are we to use MYOB to remain PayDay Super compliant if it's own software is so full of errors (note: my fund is compliant and the prior super payment was made via SBSCH without an error, yet had bounced via MYOB).
Thanks Veena,
hopefully this can be rectified
