Tax table not updating 1/7/2024
Can someone please help! I have a tax table revision date of 13/10/2020 My tax table for this year has not updated but my superannuation rate automatically changed. I have been trawling for informa...
Forum Discussion
Hi Princess,
After contacting MYOB support they did something at the back end to fix the Tax Table Revision date in my payroll settings so it displays 1/7/24 (it was previously showing 13/10/2020). As i stated previously, i have finalised the previous payroll FY end June 2024. I have also now done 2 pay runs dated on or after 1/7/24 and the system is still taxing at the exact same rate as it was in June '24. So for me the new Tax Tables have not kicked in. I suspect MYOB still need to do something else at the back end to my data file to fix this problem for me. I have had a ticket going since 4/7/24 and all it says "in progress". So i am none the wiser as to when they will solve this for me. Its very frustrating to say the least.
Hi bradm30,
I can understand the frustration with the tax table issue you're experiencing. Normally, after you've done a pay run that includes July 1 and onwards, the tax tables should get updated. But it seems like there's a hiccup in your case. We need to dig a bit deeper to figure out what's going on. You can reach out to us directly or have a chat with our virtual assistant, MOCA, on our website. If MOCA can't sort it out, you'll be automatically connected to our live chat team.
Cheers,
Princess
