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Elizat's avatar
Elizat
User
7 months ago

Trouble logging into myob team app

I can login to the myob website, but I get an error message when logging into the app. So I can't see my roster anywhere

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    7 months ago

    Hi Elizat,

     

    Thank you for the post and welcome to the Community Forum! I appreciate you providing the screenshot and I'm sorry to hear that you are experiencing an issue when logging in. I'll be glad to help you with this. Did they add you as an employee or approving manager? Please let me know so I can further assist you.

     

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        7 months ago

        Hi Elizat,

         

        Thank you for the information. Maybe you are assigned as approving manager, and they need to remove you. You can check by going to MYOB Team >> Locations.

         

         

        Please let me know if you need further help.

         

        Kind regards,

        Sai