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Zachrbert1's avatar
Zachrbert1
Contributing User
2 years ago

Trying to print a pay slip

Hi I'm trying to print off a pay slip and keep getting same message record payment. "Something went wrong. try again refresh browser." 
Sean_DC's avatar
Sean_DC
Former Staff
2 years ago

Hi Zachrbert1 

 

Thank you for your post. 

 

Does this error appear when you print it off for all employees? 

 

I would suggest that you check on Payroll Details >> Employment details and make sure that Default pay slip delivery is set to To be printed. Another thing to check is your Payroll Settings >> Pay slip email defaults if you have set up the From name and Reply-to email address correctly. You may also clear your browser cache and log in again before trying to print again your pay slips.

 

 

Please feel free to post again. I'm happy to assist further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

 

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