Forum Discussion

elleB1's avatar
elleB1
Member
2 years ago

Trying to view past transaction - Somethings gone wrong and AccountRight needs to close

An employee has queried his pay. I can't view it as MYOB keeps crashing  - I have restarted 5 times already (frustrating & time wasting!)   Error details: Code: Unknown (0) Message: (Unknown...
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

HI elleB1,

 

Thank you for your post, and welcome to the Community Forum!

 

It seems like you're experiencing a crash when trying to view an employee's past transactions in MYOB AccountRight. No worries! I can definitely assist you in resolving this by applying a fixed script to your file. To proceed with the resolution, could you please provide me with the last four digits of your serial number and the company file ID? You can find the company file ID by navigating to (Help >> About MYOB AccountRight).

 

Looking forward to your response.

 

Cheers,

Princess

elleB1's avatar
elleB1
Member
2 years ago

Serial No ending in 7050

Product: AccountRight Plus AU 2024.3.0

Build:     2024.3.1.6

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.