Hi, I'm hoping someone can help me
A reversal was done in PAY SUPER by error, is there anyway of reversing the reversal?
The super was paid to employees and the bank feed automatically allocated itself the Super run in question (PS00001). but now it is showing that these super payments are still outstanding when they have already been paid.
Hey ShelleyT,
Once a Pay Super batch has been reversed you can’t reverse a reversal. The clean, low‑drama fix is to record a Spend Money from your bank account to your Superannuation Payable liability for the amount actually paid on that PS00001 run, add a quick memo for the period and save it. Once you're done, you can match it to the existing bank feed so your books reflect those contributions as paid and they no longer look outstanding.
Cheers,
Doreen
Thanks Doreen, I'l give that a go, but will that get rid of MYOB thinking that this is still unpaid, when I go to pay super in MYOB it comes up as unpaid even though it has.
Hi ShelleyT,
Thanks for giving that a shot! I know it’s confusing when Pay Super still shows it unpaid even though you’ve already paid it. No worries, if you record a Spend Money transaction and match it to the existing bank feed, it’ll show as paid. For now, just leave the negative transaction as it is since there’s no way to remove that reversal. If you want an option to hide those reversed Pay Super transactions, feel free to drop a suggestion on the Ideas board so our product team can consider it for future updates.
Cheers,
Princess
