Forum Discussion

SNJ's avatar
SNJ
Experienced Cover User
3 years ago

Updating e-mail address in Employee record

I noticed recently that after updating an employee record with a new e-mail address, the previous address for that employee remains in the payslip generation view. I have made sure to 'Save' the chan...
  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi SNJ, 

     

    Thanks for your post. Can you please check to see if you've updated the employees email address in the payroll details tab under the pay slip email field ? 

     

    If you have, can you remove the email > save and then re-enter the email. Does it update ?

     

    Do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Melisa_D's avatar
Melisa_D
Former Staff

Hi SNJ, 

 

Thanks for your post. Can you please check to see if you've updated the employees email address in the payroll details tab under the pay slip email field ? 

 

If you have, can you remove the email > save and then re-enter the email. Does it update ?

 

Do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

SNJ's avatar
SNJ
Experienced Cover User
2 years ago

Thanks Melisa_D - that was the solution!!

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