Forum Discussion

chris106's avatar
chris106
Cover User
27 days ago
Solved

URGENT - Pay Super SMS Failing on both Essentials and AccountRight Plus

how are we suppose to comply and trust you to send our super to the right place when you cant even get sms text messages out. payday super setup on both accounts and wanted to test sms of authorised...
  • damiencb's avatar
    damiencb
    27 days ago

    Working for me now!! 

damiencb's avatar
damiencb
Member
27 days ago

Yep, same issue for me, SMS for PaySuper not being received. Been trying for an hour. 

 

Please fix urgently. 

chris106's avatar
chris106
Cover User
27 days ago

its very frustrating.  The worse thing about it is there is no one to talk to.  Wait time if you ring is over 2 hrs and if you hang on which i have tried still not answer after 2 hrs and chat is even worse.  Email replies say could be up to 28 days to reply...great job.   Just to let you know we just suddenly got sms replies only 30 minutes late and they worked..

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