Forum Discussion

chris106's avatar
chris106
Cover User
27 days ago
Solved

URGENT - Pay Super SMS Failing on both Essentials and AccountRight Plus

how are we suppose to comply and trust you to send our super to the right place when you cant even get sms text messages out. payday super setup on both accounts and wanted to test sms of authorised...
  • damiencb's avatar
    damiencb
    27 days ago

    Working for me now!! 

Princess_R's avatar
Princess_R
MYOB Moderator
14 days ago

Hi FusionElec,

 

Thanks for checking in, and sorry for the slow reply. Were you able to get your authorisation code? If not, you can try updating your mobile number in the Pay Super settings. If the number starts with 0, change it to +61. If it starts with +61, you can change it back to 0 and make sure to save changes. Please note that only the Pay Super administrator can update this setting.

 

Cheers,

Princess

FusionElec's avatar
FusionElec
Member
14 days ago

HI,

 

This did not work. I am the Pay Super administrator. When I needed to verify my phone number I never got the sms. Is there another way to fix this. I tried calling today it was a 130minute wait time.

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