Forum Discussion

chris106's avatar
chris106
Cover User
28 days ago
Solved

URGENT - Pay Super SMS Failing on both Essentials and AccountRight Plus

how are we suppose to comply and trust you to send our super to the right place when you cant even get sms text messages out. payday super setup on both accounts and wanted to test sms of authorised...
  • damiencb's avatar
    damiencb
    28 days ago

    Working for me now!! 

Princess_R's avatar
Princess_R
MYOB Moderator
14 days ago

Hi FusionElec,

 

Thanks for checking in, and sorry for the slow reply. Were you able to get your authorisation code? If not, you can try updating your mobile number in the Pay Super settings. If the number starts with 0, change it to +61. If it starts with +61, you can change it back to 0 and make sure to save changes. Please note that only the Pay Super administrator can update this setting.

 

Cheers,

Princess

FusionElec's avatar
FusionElec
Member
13 days ago

I spoke to someone on the phone today, they were not able to resolve it. We changed my mobile and MYOB staff verified it but I never received any sms. The issue hasn't been resolved yet.

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