Forum Discussion
I am having the same problem. Spent hours trying to work out why yesterday, and had the payroll support remote in and spend an hour trying to work out why. We still don't know why I can't import this latest weeks payroll csv file, when we have been doing it weekly for over 2 years. Comparing the previous weeks import log, to this one, and they are the same.
Is this a bug in the 2024.6 update that I did on the 19th Friday ?
Also can't email an invoice that is in a lockdown period that the customer has requested.
VERY FRUSTRATING.
Hi PippaTristram , can you take a look at the current and previous csv files in Notepad, and see if the account number format differs. Eg hyphen, spaces?
- Pippasdt3 days agoUser
Myself and the payroll program support (Crystal) did that yesterday. All the same as last weeks.