Hello,
This morning I updated the coding on a supplier invoice to move it from Office Supplies to Low Cost Asset. The P&L is not reflecting this change and is still reporting it under Office Supplies.
I have saved the change to the invoice multiple times, refreshed the P&L, gone out of the P&L and back in again.
Any assistance is greatly appreciated so I can lodge our BAS!
Kind regards,
Carly
Hi Carly22,
This is quite unusual and may require additional assistance from our backend team. I recommend reaching out to our support team directly. You can contact them through Live Chat via our virtual assistant at http://myob.com/support or by submitting a support case at http://myaccount.myob.com/.
Additionally, I recommend clearing your browser's cache and cookies. Sometimes, cached data can cause issues. Clearing the cache might help resolve the problem.
Regards,
Earl
Will do - thanks Earl!
