Forum Discussion

RAtkinson's avatar
3 days ago

Report Packs

I have created a report pack to produce monthly reports for payroll (Accruals by Fund, Payroll Summary and Payroll Register), however, the reports keep defaulting to a start date of 1 October 2024 and are not just running the custom date range.  If I use a different month I get year to date report.

 

Any suggestions as to what I am doing wrong - The report custom range was 01/01/2025  to 31/05/2025 

 

 

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi RAtkinson,

       

      Welcome to the Community Forum! 

        

      It's a bit odd to have a default date pop up when creating report packs since you can pick the period yourself. I'd say start by clearing your browser cache – it usually does the trick for weird stuff like this. After that, create a fresh report pack with the period and date range you want and save it. If the date is still not right, one reason could be due to a custom report used in the report pack. This can be fixed by resaving the custom report with the desired dates. For more info on creating report packs please refer to this link. 

        

      If it's still defaulting to October, you need to hit up our support team for more help by connecting with them using one of the various support options available here. 

       

      Cheers,

      Princess