Forum Discussion

LynnR's avatar
LynnR
2 months ago

Reporting Export

Hi I am unable to export any reports.  The export button is greyed out.  Any ideas what I am to do? Lynn
LynnR's avatar
LynnR
2 months ago

HI Earl

I am the only user of this account and have all appropriate access. 

I have checked the help page, and also submitted a ticket.

the ticket response has come through and given me an answer to a product that I am not even using, which of course hasn't solved the problem, any other suggestions? I am desperately requiring reports for month end and for an upcoming AGM meeting

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi LynnR,

     

    The only known reason the reports aren't able to export is because of user access, as mentioned. I recommend continuing the conversation with support. If it's not related to user access, it may be a deeper issue that needs further troubleshooting.

     

    Feel free to post again if you need any other help.

     

    Thanks,
    Genreve

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