Forum Discussion

Daisy2020's avatar
Daisy2020
Member
2 years ago

why none of outstanding invoices showing in sales in MYOB but still balance show

Hi team ,  here is a thing that need your opinion: one account of our customer need to be closed,  there is none of uppaid invocie sitting in their account, but the balance is still showing  $$$,  ...
sumroy's avatar
sumroy
Contributing User
2 years ago

Hi,

 

Possibility to invoice are posted with "Past" or "Future" date. Search particular customer with 10 yrs back and 10yrs forward period.

 

Thanks // Sumit 

Daisy2020's avatar
Daisy2020
Member
2 years ago

Hi  ,

I checked cross with your advice, but nothing wrong was found. so what else I should check out?

thanks

 

 

  • Daisy2020's avatar
    Daisy2020
    Member
    2 years ago

    no.....  I meant  I checked all date you suggested, which were correct. so the balance is still there .... I wonder if anything else I need check ?

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