accounts2121
9 months agoUser
Attachments
Hi, We are unable to drag and drop attachments to MYOB from email attachments or from saved documents on our computers, we have to save the file to our hard drive then attach. When we try the Ad...
Hi,
I am unable to drag and drop from my email or from my computer hard drive files. They are simple .pdf invoices or .jpg screen snips. I have not had this problem before in other data files.
When we try and drag and drop the options at the top of the screen to attached turn grey and nothing happens.
Hi accounts2121,
Thanks for the detailed information. To resolve this issue, I recommend clearing your AccountRight cache. You can also refer to this help article for troubleshooting steps: Email troubleshooting
Please do let me know how you go on this.
Regards,
Earl