Hi RayTaylor,
Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.
You can turn these features on for all customers then choose a few to exclude. Or you can choose to send them to the selected customers. Turn on invoice reminders for all your customers. Here's how:
- Click your business name in the top-right corner and choose Sales settings.
- Click the Reminders tab.
- Click Reminders settings. The Reminders and unpaid invoice summaries window appear.
- On the Reminders tab, select the option Send invoice reminders.
- Select the option Send to all customers.
- Click the X in the top-right corner to close the Reminders and unpaid invoice summaries window.
Reminders will now be sent to all customers who have been emailed invoices from your MYOB business. If you don't want to send reminders to some customers, you can turn off reminders for them in their customer record.
To turn off invoice reminders for all customers, repeat these steps and deselect the option send invoice reminders. Given you this help article, setting up invoice reminders that has all the detailed information and steps to assist you with the process.
If you need further help, don't hesitate to start a new post and we'll be happy to assist.
Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella