Forum Discussion

Schuu's avatar
Schuu
Member
4 months ago
Solved

can not adjust my products & services

Hello,   I am new to myob online and I had mmcconvert transfer over my data from QB.   when they imported my services from QB they do not have a selling price so I need to fix this.   when I se...
  • Genreve_S's avatar
    Genreve_S
    4 months ago

    Hi Schuu, 

     

    Good to hear your first question’s sorted. About the error "Items per selling unit" cannot be edited when an item has been used in a transaction, that usually pops up when the Items per buying/selling unit field was left blank during import.

     

    I’ve run a quick script on the file linked to your email, so that error should be gone now. If it still shows up, just give me a shout and we’ll get it sorted.

     

    Regards,

    Genreve 

Schuu's avatar
Schuu
Member
4 months ago

oh sorry I am a bit confused..

I have no inventory so I have none to adjust I understand that now.

 

when I click on an Item ID to edit a service/product that was imported from QB

when I try to make any changes I get this error

'Items per selling unit' cannot be edited when an item has been used in a transaction.

even if all I do is edit the description or try to make it inactive or currently none of my services have prices and I can not update that either. I cant even delete them.

 

I tried updating them via importing the text file and via the browser and this fixed the prices however it did not change some items from beings tax exclusive

 

I am not sure how to fix these.

 

Thanks

Schuu

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
4 months ago

Hi Schuu, 

 

Good to hear your first question’s sorted. About the error "Items per selling unit" cannot be edited when an item has been used in a transaction, that usually pops up when the Items per buying/selling unit field was left blank during import.

 

I’ve run a quick script on the file linked to your email, so that error should be gone now. If it still shows up, just give me a shout and we’ll get it sorted.

 

Regards,

Genreve 

  • Schuu's avatar
    Schuu
    Member
    4 months ago

    thank you that fixed it.

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