Capture app
Today the capture app stopped working. It says it needs to be updated to a new version. I went to the app store and there isn't a new version. Is there a fault with it?
Forum Discussion
2 Replies
Hi AlexBint,
That update prompt is coming from the older MYOB Capture app. It’s been replaced by MYOB Assist, and the Capture app has also been removed from the App Store, which is why you’re not seeing a newer version there.
If you’re in Australia, the next step is to download MYOB Assist and sign in with your own MYOB details. You can read more about that here: https://myob.com/support/myob-business/purchases/working-with-in-tray-documents/using-the-myob-capture-app
If you’re in New Zealand, MYOB Assist isn’t available there yet, and there isn’t a replacement app available at the moment. You will need to manually upload each receipt.
Regards,
Genreve
I can confirm the same issue. I wonder if anyone knows when we will get the new one. I am in NZ. Seems a bit slack to have not thought this through before making the old one obsolete.
