Forum Discussion
Genreve_S
4 days agoMYOB Moderator
Hi jtraeger,
Your client's payments seem to be taking a while to process.
If the invoices are showing as paid, the payments are likely still processing through to your bank account.
This can sometimes take a few days, and for a first payout, it can take up to 7 days.
If they still don’t come through after that, please reach out to our support team by creating a ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
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