11 months ago
Customer name will not pull through to email templates
Can anyone identify why the customer name (shown below in sales settings email template) is pulling through as blank? There is no "customer full name" field in the contacts section which I suspect is the issue but I have no idea how to remedy it. This has occurred only since the upgrade and has been sitting with MYOB for a couple of weeks with no response. I've had to delete the customer name from the email template until I can resolve it. It is the same for quotes.
Invoice
Dear {{customer_full_name}},
We've attached invoice {{invoice_number}} for ${{invoice_amount_due}}.
Payment is due by {{invoice_due_date}}.
Kind Regards,
{{your_business_name}}
{{your_business_email}}
{{your_business_phone}}