Customer unable to open invoices - Red diagonal line
Hi Mutiple customers per day are unable to open our invoices. This has been going on for months. I have included an image of what our customers are receiving.
Forum Discussion
how do I resize my logo - and to what?
I am a gardener not a graphic designer
Please help?
can you resize it for me
Hi there
I may have resolved my red line issue which I have had since July... and it wasnt resizing the logo. I resized up and down and it only got worse i.e more and more red line invoices.
I removed it and reapplied it to myob template and after that it all seemed to work.
Having said that ... the invoices all worked for that day... Im not holding my beathe for next mondays lot but its been a fail since July.
Myob have cause this issue as Its a new one and its their system but the onus is put back on the client to fix it because they cant. Terribly unprofessional in my opinion
Aj
