Downgrade MYOB
HI There, we want to downgrade our MYOB but we do not see the see the list of available plans, so we submitted a support request 2 weeks ago and again a week ish later, we still have receive 0 repli...
Forum Discussion
Hi directdigital,
This is definitely not the standard of service we aim to provide, especially after you've reached out multiple times. We’re experiencing higher than usual volumes across our support channels at the moment, which means response times have been a bit longer than normal. Our team is working hard to get those wait times back down as quickly as possible.
In some cases, downgrade options can depend on the product, and sometimes the change needs to be handled directly by our team. I’ve checked your details here in the Community Forum and can see that you’re able to move your subscription to MYOB Business Lite with the help of our team. If you still need a hand at any stage, you’re always welcome to reach out through the support options on our website.
Cheers,
Princess
