Forum Discussion

JanatLifts's avatar
JanatLifts
Contributing Cover User
21 days ago

draft invoice from partner software, 'Tradify'

We use a partner program to MYOB called Tradify.

 

In Tradify, I have created invoices, and clicked 'approve and send to MYOB'.  I understand the previous bookkeeper linked them.

 

Does anyone know where I find the invoice in MYOB, once it has been send to MYOB from the external partnered program?

2 Replies

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator

      Hi JanatLifts,

      Thank you for your post. We understand how important this issue is to you and appreciate your patience.
       

      When this happens, there might be an issue with linking your Tradify to MYOB. To fix this, we recommend reaching out to Tradify support via their help page. https://www.tradifyhq.com/au/contact-us
       

      Feel free to post again, we're happy to help!

      Regards,
      Earl