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FrankZhang's avatar
FrankZhang
Contributing User
17 days ago

Duplicate invocie number after editing

The order(391770) was created on Friday, and we had two people edit this order at the same time on Monday which made two orders with the same number were generated, but the comments inside them were different.

 

Now we have a few concerns:

  1. Should we keep both orders, and will there be a issue with inventory as the items were deducted twice
  2. If we delete one of the order, are there any potential issues or risks?

Plaese can someone help on this? Thanks

1 Reply

  • The_Doc's avatar
    The_Doc
    Ultimate Cover User
    16 days ago

    Hi FrankZhang​ 

     

    Orders are not accounting entities in the sense they don't do anything to the underlying function of the P&L of the file - it is simply a wishlist that someone wants something ( I assume you are talking about a Sales Order) - and if you run a perpetual inventory - it will only add the qty to the committed total - it won't allocate that inventory. Other than a record - take a screen shot of the one you don't want and delete it - and add anything in this order to the other order.

     

    Unless you have a deposit allocated - which I don't like because the background handling of this is a nightmare that cannot be deleted - only reversed - deleting an order is as safe.

     

    The Doc

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