editing items
we have had a price increase and some of our clients (items) cannot be edited. why? please help.
Forum Discussion
Hi lynelle1
Thanks for you post.
As for this matter, May I know if you receive an error message when your trying to edit Items? Once you've set up your items, It's easy to make changes. If yes, you can send me the screenshots of the error. You can check on this Help Article: Editing Items. This contains more information and a process on how you can edit an item.
Let me know if you need further assistance with this. I'm happy to assist you.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel
Hello,
No your suggestion did not help as we know how to edit items, we have not had the problem before.
However we did fix the problem ourselves, by adding "buy" to the contact. We were then able to change to a new contact or make inactive.
