Forum Discussion
I am having the same problem trying to setup einvoicing.
Called MYOB support and got told to there was an issue with einvoicing and they would get back to me.
I Have heard nothing.
Checking the status page can find nothing to say there is an issue with einovicing.
Have a case number and a link but cannot work out how to check it as when I use my MYOB login it asks for the login fails.
How can this issue drag on for so long?
More than a bit frustrating.
I realy don't want to sit on the phone for a hour again to get told there is still an issue with MYOB and get nothing resolved
Are there any solutions to getting this to work?
- Princess_R5 months agoMYOB Moderator
Hi PeterBor,
Thank you for reaching out and sharing your experience. We have checked on our end and can confirm that the issue with registering and sending via eInvoicing has been resolved. If you are still experiencing issues with eInvoicing, please share a screenshot of the error you are receiving so we can investigate further.
Feel free to get in touch if you need more help.
Cheers,
Princess
- PeterBor5 months agoExperienced User
Hi,
Tried again today and recieved the same error.
Have also recieved no responce to my case number
MYOB Client Support | 01893263
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