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Irene_Zhu's avatar
Irene_Zhu
User
2 months ago

Error for too many payments when processing electronic payments

Hello there.

 

We have had this problem for a few years. Since we upgraded to AccountRight on the cloud the Electronic Payments only allowed us to select up to 42 payments in one batch to print the payment summary. This has changed to 36 payments after we upgraded to 2024.4 last week. Is this some sort of bug or any setting for payment security in the software? Can we change the limit for the number of payments in a batch manually anywhere in the settings? It would be absolutely ridiculous when 40 payments in one batch is considered as 'too many'.

 

electronic payments

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    30 days ago

    Hi Irene_Zhu

     

    I hear your frustration with the change in the number of payments allowed per batch after upgrading to 2024.4. You can lessen the number of payments to be processed preventing the showing of the error message 'Too many payments have been selected'. You can also check the Community Forum post here for more information. Don't hesitate to post again if you encounter issues in the future.

     

    Best regards,

    Doreen